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Export conversations
Get your Shopify Inbox conversations into a format you can search, analyze, archive, or move elsewhere.
Learn about exports → Shopify Inbox toolkit
Get more out of Shopify Inbox.
Export conversations, save transcripts, analyze customer chats, and keep your Inbox data useful beyond the Inbox screen.
Independent Chrome extension for Shopify Inbox.
Why it exists
Shopify Inbox keeps your conversations. You should be able to use them.
Your customer chats can be useful for support review, disputes, analysis, reporting, and AI workflows. Shopify Inbox Helper gives you practical tools to work with that data.
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Get chat transcripts
Save a copy of important customer conversations instead of manually copying messages one by one.
Explore transcripts →✦
Analyze with AI
Export your chats and use the AI tools you already know to find recurring questions, issues, and customer feedback.
See AI workflows →✓
Keep dispute records
Preserve relevant customer conversations outside Inbox when you need a clearer record for a dispute.
See chargeback workflow →How it works
Open. Fetch. Export.
No dashboard to learn. Use the helper right where you already work.
01
Open Shopify Inbox
Go to Inbox in your Shopify admin like you normally do.
02
Launch the helper
Open the Chrome extension while Inbox is active.
03
Fetch conversations
The helper detects Inbox and fetches available conversations.
04
Export
Download your conversation data and use it wherever you need.
Built around real merchant workflows
One export. A lot more possibilities.
What happens after the conversations leave Inbox is up to you.
Analyze customer questionsFind common questions and recurring friction.
Save transcriptsKeep a copy of conversations that matter.
Use AIFeed exported conversations into your preferred AI tool.
Keep records for disputesPreserve useful conversation context outside Inbox.
FAQ
Simple questions.
No. It is an independent Chrome extension designed to work alongside Shopify Inbox in your browser.
Common workflows include customer-support review, transcripts, dispute records, reporting, and analysis with AI tools.
No. The helper is designed to be used directly from the Shopify Inbox page you already use.
Make your Inbox conversations more useful.
Start with export. Keep the rest of your workflow open.
Add to Chrome