Need a Shopify Inbox chat transcript?

A customer asks for a copy of their conversation. You open Shopify Inbox. Then you realize there isn't an obvious “download transcript” flow.

Keep a copy of important conversations.

Use Shopify Inbox Helper to get conversation data out of the Inbox interface so you can keep, review, or share it as part of your existing workflow.

• Customer requests: keep a record when a customer needs their conversation history.
• Support review: review customer interactions outside Inbox.
• Internal records: keep important conversations available to your team.
• Disputes: preserve relevant conversation context when you need documentation.

Built for the “I just need a copy of this chat” moment.

Open Shopify Inbox, launch the helper, fetch the conversation data, and export it.